Reno
From diagnosing a faulty thermostat and repairing wiring issues to installing smart, Wi-Fi-enabled upgrades that put you in control of your energy costs, Hawthorne Plumbing, Heating and Cooling provides complete thermostat services across the greater Reno and Las Vegas areas. Our licensed HVAC technicians assess your system, recommend the right solution, and set everything up correctly, so your heating and cooling perform the way they should.
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For thermostat services in the Greater Reno and Las Vegas areas, contact Hawthorne Plumbing, Heating and Cooling. Our skilled technicians can assess your HVAC equipment and determine whether your thermostat needs repair or replacement.
If you’re thinking about switching out your thermostat, we can help, whether you want a basic mechanical model or a fully connected smart thermostat. Today, digital thermostats are generally preferred over mechanical ones because they offer better energy efficiency, more precise temperature control, and mercury-free construction.
A thermostat is a small device, but it’s the single point of control for your entire heating and cooling equipment. Even a perfectly maintained furnace or AC unit can’t perform correctly if the thermostat is sending inaccurate signals, cycling too often, or failing to communicate at all.
Because of this, thermostat problems are often mistaken for furnace or AC problems, and homeowners end up paying for the wrong repair. Having the thermostat checked first is frequently the fastest way to solve what looks like a bigger HVAC issue. Understanding the difference can save you time and money.
A malfunctioning thermostat can throw off your HVAC performance, even when the furnace or AC unit itself is working fine. Our technicians determine whether the issue is wiring, a sensor malfunction, or a failing control board, then fix the actual cause instead of replacing parts that don’t need it. Common thermostat repairs include wiring repairs and battery replacements. Learn more about our thermostat repair services.
Your heating and air conditioning equipment is only as reliable as the thermostat controlling it. Our thermostat replacement services cover removing your old thermostat and installing a new thermostat in its place.
Most thermostats last about 10 years. If yours is approaching that age, it may be a good time to consider upgrading to a smart thermostat, since an aging model can limit performance and the added benefits go beyond better control and efficiency.
We stock and install parts for both traditional and smart touchscreen thermostats, so a single failed component doesn’t always mean the entire unit needs to be replaced.
It’s best to hire a professional for thermostat installation, especially with modern models. Our expert technicians confirm that the new thermostat is compatible with your heating and cooling equipment, wire it correctly, and choose an accurate wall location. Many standard installations take about an hour.
Thermostats work best in a spot that reflects your home’s average temperature, away from direct sunlight, drafts, and supply vents. Once your new thermostat is in place, we’ll walk you through how to set it up around your household’s actual schedule and real life.
Smart thermostat installation requires a bit more planning. Existing HVAC wiring and voltage should be verified before you buy a model, since some smart thermostats need a dedicated power wire (often called a C-wire).
Our technicians handle these electrical connections safely and integrate the thermostat with your other smart home devices. We assist customers from model selection through installation, and for some homeowners, appearance can matter alongside function.
Professional installation also helps protect your warranty, since many manufacturers require professional installation and maintenance for warranty coverage.
Choosing between manual, programmable, and Wi-Fi-enabled smart thermostats can be overwhelming. There are three main types:
Manual thermostats require you to adjust the temperature by hand and have no automation.
Programmable thermostats follow a set schedule and have become the norm in American households.
Smart thermostats connect to Wi-Fi, giving you the convenience of adjusting your home’s temperature remotely from your phone wherever you are. Many learn your preferences within about a week and adjust automatically based on your previous settings.
We help you compare advanced features like remote access, learning schedules, programming options, and energy reporting. These features can lower your energy consumption and energy bills over time. Once you’ve decided, we handle the full installation and setup. Some wireless models can even be placed almost anywhere in your house.
Even a high-efficiency furnace or AC unit underperforms when paired with a poorly calibrated thermostat, affecting both the heating and cooling system, including the cooling system. Our inspections determine whether poor performance comes from thermostat calibration or a communication issue between the thermostat and your equipment.
We check calibration and communication, and we can clean components so the temperature and air quality sensors keep functioning properly. Better calibration helps your equipment run more efficiently, which can reduce heating and cooling costs. Routine servicing also reduces strain on your HVAC equipment and helps prevent sudden breakdowns.
Modern smart thermostats let you track monthly and seasonal energy use, not just set a temperature. That data makes it easier to spot patterns, adjust habits, and improve your programming, so you can save money on heating and cooling instead of guessing what’s driving your energy bill.
Correct professional setup may also qualify you for local energy-saving rebates, and a well-programmed thermostat helps extend the lifespan of your heating and cooling equipment by reducing unnecessary run time.
When you change the temperature, your equipment should respond fairly quickly, usually with a small click followed by the heating or cooling starting. If nothing happens shortly after you make a change, the thermostat needs to be checked. Before calling, try replacing the batteries if your model uses them.
If your heating or cooling runs nonstop without shutting off, the wiring may be damaged or the thermostat may be reading the temperature incorrectly. Either problem should be diagnosed quickly, since it wastes energy and adds unnecessary wear to your equipment.
If a room feels noticeably different from what the thermostat displays, the sensor may be faulty, or the thermostat may be installed in a location that doesn’t reflect your home’s average temperature. Some variation between rooms is normal in a zoned home, but in a non-zoned home, inconsistent temperatures usually point to a thermostat problem.
Short cycling happens when your HVAC equipment shuts off before completing a full heating or cooling cycle. This wastes energy and leaves your home feeling uncomfortable. It’s frequently caused by a miscalibrated or failing thermostat, a wiring problem, or a thermostat placed too close to a heat source. If the thermostat isn’t the cause, our team can also check your furnace, air conditioner, or heat pump.
We combine quality workmanship with real customer care. Our team is knowledgeable and patient when answering thermostat questions and explaining your options. Our team keeps you informed about the details of the job at every step, so you know exactly what’s happening with your HVAC equipment and why.
Our team of highly skilled and licensed professionals follows safety standards built from years of hands-on field experience. We protect your home from electrical hazards during every thermostat repair and installation, and we handle electric components safely.
Our licensed technicians are dedicated to great service, with fair, transparent quotes and upfront pricing. You’ll know the cost before any work begins. For larger HVAC upgrades, we also offer financing options.
With a BBB A+ rating since 2003 and hundreds of positive reviews, Hawthorne Plumbing, Heating and Cooling has earned the trust of satisfied customers across Reno and Las Vegas. To schedule your thermostat service, contact us here.
In many cases, yes. We first diagnose your HVAC problem to determine whether the thermostat itself is the source, then recommend the right fix, whether that’s a repair, a part replacement, or a new thermostat. If your thermostat is older, replacing it with a programmable or smart model can also reduce cooling costs, since it automatically adjusts the temperature to your schedule and saves energy when you’re not home.
The cost depends on the problem, your thermostat model, and whether replacement parts are needed. A simple wiring or battery issue usually costs much less than replacing the thermostat. If your unit is still under warranty, part of the cost may be covered. Contact us first, and we’ll give you a repair estimate over the phone before any work begins.
Most thermostats last about 10 years. They don’t wear out on a fixed schedule the way some mechanical parts do, but older thermostats can lose accuracy over time. Replacing your thermostat is often recommended during other HVAC servicing, especially if the current unit is older or has needed repeated repairs.
DIY installation is possible if you have a solid understanding of basic electrical work, and it can save money upfront. However, an improperly installed thermostat may not work correctly, and fixing it can cost more than professional installation would have.
Modern smart thermostats often involve more complex wiring, and a professional technician can help you avoid mistakes with installation and setup that could cause electrical injury or damage the unit. Many new thermostats also have warranties that require professional installation, so a DIY installation could void your coverage.
Yes. Our maintenance plans include thermostat calibration checks as part of routine HVAC servicing. Regular checkups catch wiring wear and sensor calibration issues early, before they affect your heating and cooling performance.
Fill out the form below and a member of our team will reach out to schedule your service.
Give us a call today to schedule an appointment or to learn how we can help with your plumbing and HVAC needs.
4367 West Sunset Road, Suite B
Las Vegas, NV 89118
4690 Longley Lane, Suite 31
Reno, NV 89502
Service Available 24/7
Mon-Fri 7:30am - 5:00pm
Las Vegas: 702-369-8777
Reno: 775-857-3333
