Reno
From a furnace that won’t turn on to a pilot light that won’t stay lit, strange noises, or a blower that just won’t quit, Hawthorne Plumbing, Heating & Cooling provides professional furnace repair across Reno, Las Vegas, and surrounding areas. Since 2003, our certified furnace repair technicians have diagnosed and repaired heating problems for homeowners and small business owners, with 24/7 emergency service, upfront pricing, and a two-year warranty on all approved repairs.
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A furnace that stops working properly rarely announces itself at a convenient time, and waiting can mean a cold home or business, higher energy bills, or safety risks tied to heating system problems. This page explains the warning signs to watch for, the furnace components that commonly fail, when a heat exchanger and other safety checks are needed, and when repair makes sense versus professional furnace installation or replacement.
Most people don’t realize something is wrong until the coldest night of the season arrives and the heat simply doesn’t come on. Fortunately, Hawthorne PHC is ready to diagnose the issue, restore reliable heat quickly, and help you make an informed decision on the right next step for your system.
Reach out to us for furnace repair in Las Vegas, Reno, and the surrounding areas.
A broken furnace brings nothing but discomfort, and no household should have to endure a cold night without one. While attempting a DIY fix can seem like a way to save money, furnace repair often involves gas connections, electrical components, and combustion systems that carry real safety risks if handled incorrectly. What looks like a simple fix can end up causing costly repairs if done wrong. Hawthorne PHC offers complete furnace services, including repair, maintenance, and installation, all handled by trained professionals.
Your home’s heating system is a complex network designed to keep you warm efficiently and safely. It typically includes the furnace, ductwork, thermostat, and vents. The furnace generates heat by burning fuel or using electricity, and the blower distributes this warm air throughout your home via ducts. Proper maintenance of the heating system ensures consistent warmth, energy efficiency, and safety for your household.
Most homes have oil, electric, or gas furnaces, and each type comes with its own set of repair challenges. Our Reno and Las Vegas heating repair professionals have the skills, tools, and resources needed to handle nearly any problem you might encounter with your furnace.
Since 2003, we have been providing the Reno and Las Vegas areas with reliable repair services backed by a 100% satisfaction guarantee. All approved repairs come with a two-year warranty, so you can feel confident you’re getting high-quality work at a fair price.
If you’re having a problem with your home’s furnace, give us a call today to schedule an appointment with our team. Watch for these common warning signs.
There may be a problem with your thermostat if your furnace doesn’t turn on. First, confirm it’s set to “heating.” If that doesn’t resolve it, the thermostat itself may have an internal issue, or the problem could be electrical or mechanical within the furnace, which typically requires a professional furnace repair technician to diagnose.
A pilot light that won’t stay lit usually means the furnace can’t operate at all. This often points to an issue with the thermocouple or pilot tube. On newer systems, a dirty flame sensor can prevent modern ignitions from lighting, and ignitor failure often shows up as clicking without lighting. Cleaning the thermocouple sometimes resolves it, but if the pilot light still won’t stay on afterward, it’s time to call for a repair.
The flame sensor is a small but critical component inside your furnace that detects whether the burner flame is lit. If the flame sensor is dirty or malfunctioning, it may fail to detect the flame and shut down the furnace as a safety precaution. Regular cleaning or replacement of the flame sensor can prevent ignition problems and ensure your furnace operates safely and efficiently.
Start by checking your thermostat settings. If the blower continues running after that, reaching out to a furnace repair company should be your next step, since a blower that won’t shut off can indicate a stuck relay, a control board issue, or a failing limit control switch.
A blower motor failure can also stop warm air from circulating even when the furnace is running. You may notice air coming through the vents without reaching comfortable temperatures. The problem is not always the thermostat or controls alone.
If some rooms stay noticeably colder than others even with the furnace running, or the air coming from the vents is not warm, your home may not reach comfortable temperatures. Blower motor failure can stop warm air from circulating through the home.
This can point to ductwork issues, a failing blower, or a system that was never properly sized for your home. Persistent airflow or distribution problems can also signal a broader issue with the HVAC system and related equipment.
It’s worth having a technician investigate rather than simply adjusting individual room vents. Services like air duct cleaning and air conditioning support can also affect indoor air quality and overall comfort.
A furnace that’s losing efficiency often has to run longer to produce the same amount of heat, which shows up on your energy bill before it shows up as a total system failure. Catching this early can prevent more costly repairs later.
If your furnace turns on and off more often than it used to, without running long enough to properly heat your home, this short-cycling pattern can be caused by poor airflow from a dirty or blocked filter, and it may also point to an oversized unit.
Restricted airflow can make the furnace overheat and shut off, so it’s worth having it diagnosed before it leads to a bigger repair.
The heat exchanger is a vital part of your furnace that transfers heat from the combustion gases to the air that circulates through your home. A cracked or damaged heat exchanger can be dangerous, as it may allow carbon monoxide to leak into your living space.
Signs of a failing heat exchanger include a yellow or flickering burner flame, soot buildup, or unusual odors. Our technicians inspect the heat exchanger thoroughly during repairs and replacements to ensure your family’s safety.
Furnaces will, without a doubt, break down eventually, whether from age or heavy use.
The best way to avoid costly repairs down the line is to hire a trained and experienced team equipped with up-to-date diagnostic methods, and to choose an HVAC technician with NATE certification or similar advanced training to assess performance issues during an inspection.
Homeowners should also verify proof of insurance from insured technicians and get a written estimate before repair work begins. Our technicians provide a detailed repair estimate upfront with flat-rate pricing, and we do not pressure customers into full system replacements without a diagnosis.
During the winter, your furnace serves as your primary heating source, which makes proper installation planning essential for a project of this scale. At Hawthorne PHC, we make sure to deliver the level of quality service you’d expect for an investment this significant.
If your current furnace isn’t performing the way it used to and repairs won’t solve the underlying problem, a full replacement may be the better long-term option, especially if it’s more than 15 years old and continued repair is unlikely to pay off.
With Hawthorne PHC, you can count on first-rate service throughout the process and guidance in choosing a new system that fits your home’s needs for better long-term value and performance.
Heat pumps provide efficient heating and cooling for your home in a single system. Since they transfer heat rather than generate it, they can also help reduce your utility bills compared to a traditional furnace.
We’ve earned a 4.8 rating out of 485 reviews on Google, with most clients satisfied with the quality of our workmanship. We’ve also received recognition including awards from Angie’s List and HomeAdvisor, along with an A+ rating from the Better Business Bureau.
Our customers’ testimonials speak to how committed and dedicated we are to our craft and to the service we provide.
Our technicians have gone through professional training, ensuring they deliver every job with quality and dedication. With deep experience in the field, you can trust that we’ll meet or exceed your expectations with your heating system.
Safety Is Our Top Priority
Delivering high-quality service starts with protecting the people involved. We take every precaution to protect both you and our technicians from electric shock or other potential hazards while working on your furnace.
A cracked heat exchanger can allow carbon monoxide into your home, creating a serious risk for your family. After repairs, we also perform a carbon monoxide safety check to help confirm safe operation.
Fair and Affordable Prices on Services
Our full range of services comes with fair, transparent pricing. Hawthorne PHC offers affordable heating solutions with transparent repair pricing to help you keep a comfortable, reliable home without unnecessary cost.
An older furnace can often run fine with a minor repair, though it typically won’t operate as efficiently as a newer model. If your budget is tight, repairing an older unit can be a reasonable short-term solution. If you have the flexibility, investing in a new furnace is usually worthwhile, since modern units are built with energy efficiency technology that pays off over time.
A typical furnace repair can also include routine service tasks and a seasonal tune-up, along with checking and adjusting the system’s essential components, including cleaning, testing, lubricating, and making any necessary adjustments.
This usually includes inspecting the vent system and air intake grilles for blockages and clearing them, along with checking the heat exchanger for damage or corrosion.
The most common furnace repairs include addressing a malfunctioning thermostat, clearing dirty or clogged filters, replacing a faulty pilot light, repairing or replacing the heat exchanger, and fixing issues caused by a clogged blower.
If your furnace is relatively new and the issue is isolated to one component, repair is usually the more cost-effective choice.
If it’s older, has needed frequent repairs, or is significantly inefficient, replacement often makes more financial sense over time through lower energy bills and fewer service calls. Our technicians can give you an honest comparison based on your system’s condition.
Yes, we provide 24/7 emergency furnace repair service across Reno and Las Vegas, with help available around the clock since a broken furnace on a cold night can’t always wait until regular business hours.
Emergency repairs are especially important during extreme weather, when a furnace failure can also raise the risk of frozen pipes in winter. We can dispatch a technician promptly, no matter the issue. For urgent help, contact our team right away.
Fill out the form below and a member of our team will reach out to schedule your service.
Give us a call today to schedule an appointment or to learn how we can help with your plumbing and HVAC needs.
4367 West Sunset Road, Suite B
Las Vegas, NV 89118
4690 Longley Lane, Suite 31
Reno, NV 89502
Service Available 24/7
Mon-Fri 7:30am - 5:00pm
Las Vegas: 702-369-8777
Reno: 775-857-3333
