SMS Privacy Policy
Hawthorne Plumbing, Heating & Cooling respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from our company.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We use the information you provide to communicate with you regarding services, appointment confirmations, service updates, and other transactional or informational messages related to your request.
Information may be shared with service providers, phone carriers, and messaging platforms that assist us in delivering text messages. These providers are required to protect your information and use it only for the purpose of message delivery.
We may also disclose information when required to comply with legal obligations, government requests, or to protect the rights and safety of our company and customers.
This SMS Privacy Policy applies specifically to our text messaging services and does not replace or modify our general Privacy Policy available on this website.
SMS Terms of Use
By opting in to receive text messages from Hawthorne Plumbing, Heating & Cooling, you agree to receive informational and transactional SMS messages related to your service requests.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support responses
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying: “STOP”
After sending the message “STOP”, you will receive confirmation that you have been unsubscribed and you will no longer receive SMS messages from us.
If you wish to rejoin the messaging program, simply sign up again through our website or contact us.
If you need assistance, reply: “HELP”
You will receive instructions on how to use the messaging service or unsubscribe.
Participating carriers may include major U.S. carriers such as AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Carriers are not responsible for delayed or undelivered messages.
For more information about how we protect your information, please review our Privacy Policy.