HERO SMART PLAN

My first time using this company to replace a water heater and it was a great experience. Excellent and quick customer service responses. Follow-up emails are sent to customers when a technician is dispatched. Our Technician Felipe was very knowledgeable, professional and qualified. I will definitely use Hawthorne for all my future plumbing needs.

The furnace inspection service was very thorough and helpful to us — we have 2 furnaces/AC units. He took electronic measurements from the actual controller boards and helped us make a decision to replace one of the capacitors. He also helped me replace a filter in a ceiling return vent which I could not easily reach. Thank you for your service to us.

The best of the best! I purchased a new high tech water monitoring system, That shuts off the water main, if it detects a major leak, and reports water usage to your smart phone, I needed to move my water main, into my garage to get it working, Ivan My technician, was helpful, he changed the job to exactly fit my needs, he was friendly, professional... and FAST!! (I need more stars!)

Great employees and services provided contacted for an appointment got my problem diagnosed and got emergency water service done on the weekend and after discussion on options and financing went with some of the better options that fit my budget. Final work for water system and tankless water heater done during the week and very happy with installation and water quality.Thank you for completing both installs in one day . Highly recommended and high fives to your employees William and Carlos and team!

Furnace repair..it was as usual completely great. My furnace had blown the fuse in the attic n it was freezing. I immediately got a tech, Eric, who found n fixed the problem. I have used Hawthorne for 20+ years and have never been disappointed. They are supreme! Thank you all, Leah in the office, Eric, Sean, and the greatest manager...Angel!